Terms and Services | Creations By Carina

Terms & Services

Creations By Carina

Location: Arizona, USA

Last Updated: 8/16/2026

These Terms and Services govern all purchases and interactions with Creations by Carina, which reserves the right to update or modify these terms at any time. Your continued purchases of artwork or interactions with Creations by Carina constitute acceptance of any updated terms, and you agree to these Terms and Services.

1. Artwork Provided, Copyright & Usage Rights

Creations by Carina offers original artwork created solely at the business's and the artist's discretion. All artwork remains the property of Creations by Carina unless otherwise stated in writing. Purchasing artwork does not grant reproduction, resale, or commercial usage rights. Artwork may not be copied, scanned, distributed, or used for commercial purposes.

2. No Commissions or Custom Requests

Requests for commissioned, personalized, altered, or custom artwork will not be accepted. Creations by Carina does not modify existing artwork to suit individual preferences. Purchase inquiries requesting customization will be respectfully declined.

3. Payment Terms

Full payment is required at the time of purchase. Prices are subject to change without notice. Artwork will not be released or shipped for delivery until payment is received in full.

4. Refunds

All artwork is sold as-is, as displayed at the time of purchase, and all sales are final. Refunds, exchanges, or order cancellations are not offered for buyer's remorse, change of mind, or minor cosmetic/natural variations inherent to handmade elements.

Refunds are provided only in cases where an item arrives damaged or is permanently lost in transit by shipping carriers. Packages marked as "Delivered" by the carrier with valid tracking do not qualify for lost-item refunds.

Damage claims must be submitted within three (3) days of delivery. To file a claim, the customer must email clear photo documentation of both the damaged artwork and the original shipping packaging to creationsbycarina.llc@gmail.com.

Damage is strictly defined as structural harm incurred during transport, such as a ripped or punctured hole in canvas, or natural elements (crystals, pine cones) that have detached or broken off. For items purchased as part of a bundle, a prorated refund will be issued for the damaged item only.

5. Shipping & Delivery

Shipping and delivery times are estimates and are not guaranteed. Creations by Carina is not responsible for delays caused by shipping carriers. If an item becomes permanently lost in transit by shipping carriers, customers will receive a full refund.

6. Refusal of Service

Creations by Carina reserves the right to refuse or cancel a transaction at any time for any reason, including but not limited to inappropriate, abusive, or disrespectful behavior.

7. Non-Solicitation

Our official business email, contact forms, and inbox are strictly reserved for customer inquiries and store support. Unsolicited promotional inquiries, marketing cold emails, and sales solicitations—including offers for website optimization, SEO services, or marketing assistance—will not be processed or answered, and will be automatically marked as spam.